6 No worries! You can always change your credentials by clicking on the forgot password/username button. Follow the instructions thereafter. For any related query you can always contact our hotline on 9111391113.
11 Associate referral program refers to a referral scheme through which a registered user share his referral code and avail free bid packs and/or freebies (as per the discretion of Bidguru) upon any/all registration through the referral code of the user.
16 Mudra is a token, sort of a virtual currency that one can buy and spend while bidding during an auction. Mudras are of 3 types. Gold, Silver and Magic. For more details check our tutorial section here (insert you tube link)
18 To win a product the prerequisite is to get registered first and choose an ongoing auction. Place n number of bids on the product. Strategy is the key. The most unique and the lowest bid wins. Also the maximum bidder takes the cherished prize on display. You can also check out our fairly easy to understand How to videos on our YouTube channel here (insert links)
19 A lowest and Unique bid is the amount which is not only lower than other Bids say for eg. there are 5 bidders A, B, C, D, E and F, who respectively have bid the following amounts
Here Bid B and E are the lowest of all the bids, but since they are common, we will take the next lowest bid which is D. Here D is the lowest and most unique bid.
22 An auto bid is a complementary feature that helps you place bids automatically. The bids generated by auto bid feature are random and computer generated in real time without any human intervention or interaction.
30 The bidding process and the overall auction in Bidguru runs through a combination of complex algorithm which cannot be manipulated either through backend or through any bots in real time. Also the portal is firewalled with the most stringent security features.
33 Three tips for both beginners and advanced bidders (1) rules - abide by them (2) bid status - keep abreast with the bid status to place more strategic bids to increase your chance of winning (3) integrity - trying to bug the system or the auction will only add to self misery.
35 No one is a Loser in Bidguru. Everyone`s a winner. For the bidders whose bids did not fall in any of the two winning categories viz. (1) lowest & unique bidder or (2) Maximum bidder; Bidguru offers an opportunity to cherishe the coveted prize by BUY NOW option.
37 According to the scheme, the bidder can redeem a whooping 90% of Gold Mudra to buy any product in an auction or from the line of products available anytime within 6 months of 1st time Mundra purchase.Later, in the next transaction they can again redeem 90% of the remaining Gold Mudra for any product.
38 There are both offline and online payment mode for the ease of transaction. The online payment feature is enabled with all the modes of transaction available across all the banks and modes available. The offline payment made is available for cheque and draft payment with details mentioned in the corresponding section.
40 Your products will be delivered to the address mentioned in your user profile. Prior to the delivery you will be called on your registered mobile number followed by a message informing you of your product delivery under process. Your products will be delivered at your doorstep. The overall process takes no more than a week.
41 Bidguru would replace or repair the damaged or disintegrated product only if it is returned within a week of delivery. If you have been delivered a damaged product then you should immediately inform Bidguru through email or call our customer care at (insert number)
44 You can always choose to unsubscribe from emails and sms by following the steps given in the profile segment. Additionally you can unsubscribe from emails by clicking the Unsubscribe link in every mails you receive from Bidguru.